Skip to Content

Terms & Conditions of Sale

By placing an order on The Moment Maker, you agree to the following terms:


  1. Product Information
  2. We try our best to display products accurately. Slight variations in colours or packaging may occur.
  3. Orders
  4. All orders are subject to availability. If an item is out of stock, we will notify you or issue a refund.
  5. Pricing
  6. Prices shown on our website are final and include all applicable taxes. Shipping charges (if any) are shown at checkout.
  7. Payments
  8. We accept online payments and Cash on Delivery (COD).
  9. For COD orders, please ensure someone is available to receive the package.
  10. Delivery
  11. Delivery timelines are estimates. Delays may happen due to courier or weather issues.
  12. Tracking details will be shared once your order is shipped.
  13.  Returns & Refunds
  14. You can request a return within 7 days only for damaged, defective, or incorrect items.
  15. Please refer to our Returns Policy for full details.
  16. COD Refunds
  17. COD refunds are processed via store credit or bank transfer (no cash refunds). 
  18. Cancellations
  19. Orders can be cancelled within 2 hours of placing them. After that, they may already be processed for shipping.
  20. Usage of Website
  21. You agree not to misuse our website or violate any laws while using our services.
  22. Contact
  23. For any questions or support, reach us at themomentmaker19@gmail.com